Yes WE offer gift wrapping services with all our item.— including a personalized message and a gift receipt (with prices omitted). For more details, see Gift Services
When you return something to us the refund is based on the payment method you chose for the original order. If you choose to pay with credit/debit card, Touta gift card, or Paypal, the refund will be placed on to the same card or method. This money will usually be received within 2-5 banking days, but can take up to 6 banking days until it is available on your account.
A charge in your bank account may rarely occur even if there was an error in the order. In such a case, it will be undone within 1-5 business days.
We use SSL (WordPress & McAfee SECURE ) which is a security protocol for secure data transmission over the Internet one of the best (or other networks). The SSL protocol provides an encrypted channel between sender and receiver. Encryption ensures that no one can tamper with the data (message integrity). The SSL protocol uses digital certificates to verify the sender and/or recipient of the data transfer (Server Authentication)
You are responsible for the return costs if you choose to make a return.
HAVE YOU RECEIVED MY RETURN?
You will receive a return confirmation via email as soon as we have received your return. It may take up to 14 days for a return to be received and processed.
The warranty covers goods that are faulty, according to applicable consumer protection legislation. If you wish to report errors in your order, please contact us as soon as possible after you discover the defect. Complaints made within two months after you discover the defect are always considered to have been reported in good time. You, as a consumer, have three years Right of Return.
For complete information regarding your Right of Return, check out our Terms and Conditions .
HOW DO I MAKE A WARRANTY BASED RETURN?
Did you receive a faulty or defective product? Please contact our customer service, who will be happy to help you.
NOTE: If you receive a faulty or incorrect item, please contact us and await further instruction before returning the item(s). Our customer service team will inform you whether or not you are eligible for a cost-free return. For complete information regarding your Right of Return, check out our Terms and Conditions.